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Hertz Car Hire

Hertz Car Hire South Africa was pioneered by Walter Jacobs, a young 22 year old who started his operation in Chicago in 1918 with a dozen ‘T Ford’ models that he fixed and painted. Within just five years, his business was generating annual revenues of around $1million. The company attained its success by providing overall superior service and Hertz today, operates in 145 countries across six continents. In 1950 Hertz emerged into the South African car rental market, quickly becoming a household name with 42 branches tactically located across all nine provinces as well as Namibia, Botswana and Zimbabwe.

Reservations

Reserving your Hertz South Africa vehicle online is quick and easy! Once you’ve selected your branch you have the physical address, contact telephone, fax and hotline numbers, email address and services available such as 24-hour road assistance and emergency, delivery and collection, baby equipment and GPS rentals including the hours the branch operates. Clients needing assistance before confirming their online booking have the option of speaking to a friendly Hertz Car Hire operator who is just a click away, via the ‘Live Chat Support’.

Even more convenient, you can book your Hertz car via the ‘Mobi-Res’ system from your Smart Phone. Once your booking is complete you’ll receive via your email address provided, your detailed reservation confirmation. This service is only available for South African and Namibian reservations.

Alternatively you can pop into your nearest Hertz rental branch or telephone central reservations to make your booking.

Services

Business, leisure travellers or soon to be married couples wanting to travel in comfort have the benefit of the Hertz ‘Chauffeur Driver’ service. Your chauffeur driver will be waiting 10 minutes ahead of your specified time at your chosen location. The rate is inclusive of a ‘meet and greet service’, fuel and passenger insurance cover, but excludes, for out of town journeys, the professional chauffeur driver’s meals and accommodation. Booking this service must be done in advance via a credit card or corporate account.

If you don’t own your own vehicle but need to get from A to B safely and in good time Hertz South Africa has the perfect solution for you with their ‘Hertz Transfers’ service. You’ll be collected in a reliable and comfortable vehicle (Groups U, H and N), driven to your destination by a licensed PDP driver, have full insurance cover (excluding personal items) and fuel. You need to book in advance and pay via credit card or your corporate account.

Vehicles

You have four options for vehicle selection namely ‘Standard Cars’, ‘4WD/SUV/People Carriers’, ‘Vans’ and ‘Special’. Hertz car hire offers a great variety of vehicles some of which include Chevrolet, VW, Mercedes Benz and Toyota.

Specials

If you’re travelling around the country with no time limit, the ‘Hertz 30 Plus’ special is for you. Providing a value-added ‘30 day plus rolling rental plan’ it’s geared to suit your pocket for long-term affordable rental.

The ‘100 Kilometres’ is great for getting around the city or visiting sights and includes VAT, damage and theft waivers, tourism levies/airport surcharges plus 100 free kilometres each day. For a better rate take this option outside peak periods.

Being older often has advantages and if you’re over 55 years you qualify for the ‘55+ Special’ with daily rates starting at R200 (Group A vehicles) that include VAT, damage and theft waivers, tourism levies/airport surcharges plus 200 free kilometres daily. You’ll need to present your ID document on collecting your vehicle.

Feel more confident while driving by reducing your liability with the Hertz Car hire ‘Black ‘n Yellow Super Waiver Special’ that includes tourism levies, airport surcharges, super collision damage and theft waivers, VAT and gives you 200km free daily. You can gain a more favourable rate by booking outside peak periods.

You also have one of three ‘Fuel Purchase Options’ available. You can allow Hertz to refuel your car, charging you fuel pump rates, you can refuel yourself before returning your car or you can pay for a full tank up-front eliminating any last minute refuelling should you be a rush. There are no refunds for unused fuel.

Visitors travelling from abroad can opt for the ‘International Visitors Special’ with rates applicable only to international visitors and providing the vehicle rented is for three days or longer (one-way rentals are not permissible). Included in the rate are super theft and damage waivers, tourism levies, airport surcharges and unlimited kilometres every day. Visitors must produce their international passports and return air tickets when collecting their vehicle.

All of the above specials (except the ‘Hertz 30+’) are subject to vehicle availability and a contract fee of R65.

Payment Options

Booking your Hertz rental vehicle must be made by yourself, as the driver, with your own credit card, with the same card being presented on collection of your vehicle. Be sure to check what deposits are required to secure your vehicle. Payment with cash is acceptable at specific locations however the driver must still present a valid credit card in their name when collecting the vehicle. Check online under ‘Qualifications & Requirements’ to see if your branch accepts cash payments. Debit and pre-paid cards are acceptable for online pre-payment only and must be in the name of the renter, when collecting your vehicle your debit or pre-paid card with a valid credit card in your name must be presented.

Contact Information

Customer Care:

Email Address : cust.relations@hertz.co.za

Reservations:

Telephone SA : 0861 600 136

International : +27 21 935 4800

Enquiries : res@hertz.co.za

Chauffeur Driver & Transfers Service:

Telephone SA : 0800 043 789

International : +27 21 935 4852

Email : res@hertz.co.za

Postal Address : P O Box 444, Parow, Cape Town, South Africa, 7499.